FAQs​

Q: What if I’ve tried other programmes and they didn’t work?
 

I hear this a lot, and I completely understand why you might be wary to try something else.

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If you’ve spent time and money trying to manage your anxiety, only to find yourself back in the same place, it can be incredibly frustrating.

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In my experience, it’s often because we’ve been taught how to manage anxiety without really understanding what is causing it. My approach is about looking deeper at what’s behind your anxiety and the beliefs and behaviours that keep it going, so we can work towards changing the response rather than simply managing it.

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I don’t promise a magic fix, but I do promise that I’ll listen, take the time to understand you, and tailor the work to what you need.

And if you’re unsure whether this approach is right for you, that’s exactly what your free Anxiety Insight Call is for.

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Q: I don’t know if I have the time.
The programme is designed to fit into busy lives. We don't want to be adding to any overwhelm and stress that you may already be experiencing. We’ll work together at a pace that feels manageable, with tools you can easily use in your everyday life between sessions.

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Q: How do I know this will work for me?

The honest answer is, you can’t know for certain until we explore what’s going on for you.

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I would never want to promise that my approach will work for everyone. What I can promise is that I’ll take the time to understand you and your needs, rather than trying to fit you into a programme that doesn’t take your individual experiences into account.

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We’ll look at what’s been happening, what you’ve already tried, and what you want to be different. From there, I can explain how I believe I can help and whether I feel my approach which is based on more than 25 years of experience and science backed approaches, is right for you.

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That’s why I offer a free Anxiety Insight Call. There’s no pressure to commit. It’s simply an opportunity for us to talk, for you to ask questions and for us both to decide whether working together feels right.

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Q: What support will I have between sessions?

You won’t be left to deal with everything on your own between sessions.

For the duration of our work together, you have access to me via WhatsApp, so if something comes up, you can reach out rather than sitting with it until our next session.

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You’ll also have practical exercises and tools to work with between sessions, tailored to what we’re focusing on together.

I don’t expect you to do hours of homework or completely change your life between appointments. It’s about making small, manageable changes and having the support you need as you work through them.

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My aim is for you to feel supported throughout the six sessions, not just for the time  we spend together.

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Q: Can I spread the cost?

Yes. I understand that investing in yourself can feel easier when you can spread the cost, so I offer a few different payment options.

You can pay the programme fee in full, or spread it over 2, 3 or 6 payments.

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There’s no difference in the support you receive whichever option you choose. It’s simply about finding a payment plan that feels manageable for you.

If you’d like to talk through the options before deciding, you’re very welcome to ask during your free Anxiety Insight Call.

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Privacy Notice​

At Essex Anxiety Coach, I respect your privacy. This notice explains how I collect, use, and protect your information.

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Information I Collect

I will collect personal details and store data appropriately.

My website uses cookies to improve your experience. You can manage or disable cookies in your browser settings.

 

How I Use Your Information

To respond to inquiries and provide services. To improve my website and personalise your experience.

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Third-Party Services

I may use third-party tools (e.g., analytics, payment providers) that collect data according to their own privacy policies.

I do not sell or share your personal information with third parties for marketing purposes.

 

Your Rights

You can request access, correction, or deletion of your data.

You can opt out of cookies and marketing communications at any time.

For questions, contact me at cm@essexanxietycoach.org.uk

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I am registered with the Information Commisioner's Office (ICO)  and my registration number is ZB866659

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Cancellations and Refund Policy

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Cancellations within 48 hours of your appointment may incur a cancellation fee of 50%. Same day or Cancellations within 24 hours or missed appointments will be charged at the full rate.

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Payment plans for blocks of coaching are available and non refunded once the first session has been completed.

Events are non refundable unless a new buyer can be found for your ticket. If the event is cancelled, a full refund will be offered.